Opening Times, Badge Collection and Shuttle Coach Details

Provisional details for CX 2020 are below but will be confirmed in September 2019.

Registration Opening Times and badge collection

Tuesday 21 April: 07.30 – 18.00

Wednesday 22 April: 07.30 – 18.00

Thursday 23 April: 07.30 – 18.00

Friday 24 April: 07.30 – 12.00

You can also collect your badge from the Copthorne Tara Kensington or the Dorsett Shepherd’s Bush from 14.00 – 18.00 on Monday 20 April or from 07.00 – 11.00 on Tuesday 21 April.

Smart Badges

We use smart badges at CX, which have a button built-in containing the details you provided us at registration. This enables you to share information with other delegates simply by tapping each other’s badge (like a modern-day business card exchange). It also enables us to track delegate numbers in rooms, so you won’t need to have your badge scanned as you enter each room.

There are no barcodes sent out in advance, simply turn up with a form of ID and we will find your name on the system. You will receive an email from us before CX notifying you how to create a profile on the CX platform. We take GDPR very seriously and therefore have ensured you are in charge of the data you make available to other delegates; nothing will be shared without your permission.

Conference and Exhibition Opening Times

Tuesday: 08.00 – 18.00

Wednesday: 08.00 – 18.00

Thursday 08.00 – 18.00

Friday 08.00 – 13.00

Shuttle Buses

We provide a shuttle bus service between selected hotels and Olympia on the Tuesday, Wednesday, Thursday. and Friday morning.

Coaches will pick up from the hotels from 07.00 each day, taking people to Olympia. It will then return to the hotels on repeat until 10.00. Each journey takes between 10 and 15 minutes so the time between each coach will vary from 20 to 30 minutes.

Return shuttles from Olympia start at 17.15 each day (except Friday) and run until approximately 19.00 or when demand ends, whichever comes first.